Last updated: March 20, 2023
Ravago uses cookies on this website, resinex.com
This policy is a legally binding agreement between You and Ravago ("we," "our" or “us”). It describes what cookies are, what types of cookies we use and how to control and disable these cookies and withdraw consent to collect cookies. However, please know that these actions may downgrade some aspects of our website’s functionality.
For further information on how we use, collect and manage your personal data and information, click here to read our Privacy Policy.
What is a Cookie?
Cookies are small text files that a website puts on a visitor’s device (such as a computer, tablet, smartphone or smartwatch) to collect personal data with the purpose of making the visitor’s user experience better and more efficient. For example cookies ensure visitors do not have to continuously re-enter their details or information whenever they revisit the site or surf between pages.
The applicable legislation prescribes that we can store necessary cookies (cookies that are strictly necessary for the operation of this website) on your device. For all other types of cookies (functional/performance/marketing cookies) we need your permission.
Cookies do not compromise the security of your device.
How do you manage cookie consent?
You have various options: you can 1) allow all cookies, 2) allow certain cookies, by customizing your cookie consent or you can 3) deny all cookies. You can set your preference through our cookie consent banner which will pop-up on our website when you enter it. You can also manage your cookie consent preferences by clicking on the [name]-link at the bottom of each webpage on our website.
Banning cookies may impact your browsing experience in a negative manner. For example this may cause you to repeat your preferences every time you visit our website manually, and some of the website's services and functionality may not work optimally.
Types of Cookies we use
Sessional or Permanent Cookies
A first distinction to be made is between sessional and permanent cookies. Sessional cookies are temporary cookies that are operational during your visit and expire when you close the browser. Permanent cookies on the other hand retain your website preferences on your device even after you have closed your browser.
In the below summary of cookies we use, we indicate how long we store each cookie.
First-Party or Third-Party Cookies
First-party cookies are created and stored by our website, it allows us to provide a better user experience. They enable us to remember important user information, such as your username and passwords (if applicable), language preferences etc.
Third-party cookies are created and placed by third parties other than our website. These cookies serve content or render advertising and analytics services on our website.
In the below summary of cookies we use, we indicate whether these are First-Party or Third-Party cookies by naming the cookie ‘Provider’.
1/ Necessary Cookies
We use necessary cookies to make our website work. These cookies enable you to move about our website or to provide certain features you have requested.
Name | Provider | Description (purpose) | Retention period |
|---|---|---|---|
osano_consentmanager | osano | Stores the user's current consent | no expiration time |
osano_consentmanager_uuid | osano | Stores the user's unique consent | no expiration time |
osano_consentmanager_expdate | osano | Stores the expiration of the user's captured consent. | no expiration time |
osano_consentmanager_tattles* | osano | Set by Osano. Ensures the functionality of the cookie banner | no expiration time |
AMP_TOKEN | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. | 30 seconds to 1 year |
2/ Functional/Preference Cookies
These cookies enable us to remember information about you that changes the way the website behaves or looks, like the region that you are in or your preferred language.
Name | Provider | Description (purpose) | Retention period |
|---|---|---|---|
SERVERID* | HAProxy | To provide load balancing functionality. | session |
AWSALB | Amazon | To provide load balancing functionality. | 7 days |
AWSALBCORS | Amazon | To provide load balancing functionality. | 7 days |
BIGipServerPL_PRD_UPPORTAL_HTTP | Resinex | The F5 BIG-IP load balancer uses an encoded cookie to maintain stateful connections from the client to the server | session |
Cookie-agreed | Ravago | Used to keep the consent to our privacy policy | 30 days |
Language | Ravago | Stores the user's preferred language | No expiration date |
3/ Performance & Analytics Cookies
These cookies help us understand how visitors use our website and allow us to count visits and traffic sources so we can measure and improve the performance of our website for a better user experience.
The information these cookies collect is anonymous (they cannot identity a visitor).
These cookies are used for internal purposes only.
Name | Provider | Description (purpose) | Retention period |
|---|---|---|---|
_gid | Google Analytics | Registers a unique ID that is used to generate statistical data about how the visitor uses the website. | 1 day |
_ga | Google analytics | This cookie is used by Google Analytics to distinguish unique users by assigning a randomly generated number as a customer ID. | 400 days |
_ga_* | Google analytics | to store and count pageviews. | 400 days |
_pk_ses* | Matomo | to store a unique session ID. (anon) | 1 hour |
_pk_ref* | Matomo | to store referrer ID's. (anon) | 6 months |
Pastease.passive.activated.* | Mopinion | Used to keep track of feedback about the website via Mopinion. | 30 days |
Pastease.passive.chance.* | Mopinion | Used to keep track of feedback about the website via Mopinion | 30 days |
SQSession | Mopinion | This cookie keeps statistics of interaction with forms during a user session. | 30 minutes to 1 day |
mop_ga_gid | Mopinion | Registers a unique ID that is used to generate statistical data on how the visitor uses the website | 1 day |
MSopened | Mopinion | This cookie allows us to measure whether a survey form has been opened, so that we can measure and improve the performance of our surveys | 30 days |
MSFeedbackSent | Mopinion | This cookie allows us to measure whether a survey form has been submitted, so that we can measure and improve the performance of our website. | 30 days |
mop_ga | Mopinion | Registers a unique ID that is used to generate statistical data on how the visitor uses the website | 1 year |
dtCookie | Dynatrace | Follows a visit across multiple requests. We use Dynatrace to manage website availability and performance | session |
rxvt | Dynatrace | We use Dynatrace to manage website availability and performance. This cookie is used to determine a session timeout. | session |
dtSa | Dynatrace | We use Dynatrace to manage website availability and performance. This cookie is used as intermediate storage for tracking user actions | session |
rxVisitor | Dynatrace | We use Dynatrace to manage website availability and performance. This cookie contains a user ID to track usage of the website over multiple sessions | 400 days |
dtPC | Dynatrace | We use Dynatrace to manage website availability and performance. This cookie is necessary to identify the correct endpoints for beacon transmission and contains the session ID for correlation. | session |
dtLatC | Dynatrace | We use Dynatrace to manage website availability and performance. This cookie measures server latency for performance monitoring. | session |
_dc_gtm_<property-id> | Google analytics | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. | 90 days |
ravago.iam.customer-portal-front.originalreferrer | Ravago | Stores the original referrer | No expiration date |
4/ Marketing and Advertising Cookies
These are cookies we use to remember which pages you’ve viewed (including which advertisements you’ve been shown) on our website. These cookies help us improve the relevancy of advertisements you receive and analyze the effectiveness of the ad campaign.
Name | Provider | Description (purpose) | Retention period |
|---|---|---|---|
_gcl_au | Google Adsense | This cookie is used by Google AdSense to experiment with the efficiency of advertising on different websites using their services. This cookie is connected to the 'Conversion Linker' function: ad click data is stored in a cookie to track conversions beyond the landing page. | 90 days |
MOP_TRACK | Mopinion | To track information about the user, this helps personalize the online experience. | 30 days |
Could this Cookies Policy be modified?
Ravago reserves the right to modify this policy and its terms as they relate to this website and services at any time, effective and in full force upon posting the updated version on the website.
Please check this page regularly for updates. The continued use of the website and its services after that shall constitute your consent to such amendments and modifications.
Cookies Policy Acceptance
You hereby acknowledge that you have read this policy and agree to all its provisions, terms, and conditions. By continuing to access and use our website and its services, you also agree to be legally bound by this policy. If you do not agree to be bound by the terms and conditions of this policy, you are not permitted to continue to access or use this website and its services.
Contact Ravago
If you have any concerns, please Contact us Thank you for visiting our website.